One of the most common issues many Zebra ZD220 users face: the printer skips one blank label every 2 labels. It prints one label, skips a blank one. Sometimes every 3rd, sometimes at irregular intervals. Result: label waste, time loss, and a frustrating experience.
We've solved this problem hundreds of times. The cause is 95% lack of calibration. Here's the step-by-step solution.
What's the Cause of the Problem?
Zebra ZD220 uses an optical sensor to detect the gap between labels. This sensor understands where the label ends and where the new label begins.
If the printer is not calibrated, the sensor cannot read the gaps correctly. Result:
- Skipping one blank label every 2 labels
- Labels printing misaligned/shifted
- "Out of Paper" or "Media Out" error
- Starting to print from the middle of the label
Bu sorun yeni yazıcılarda, etiket rulosu değiştirildikten sonra veya farklı boyut etikete geçildiğinde sıkça yaşanır.
Çözüm 1: Yazıcı Üzerinden Kalibrasyon (En Hızlı Yöntem)
Bu yöntem 30 saniyede hallolur:
Yazıcıyı açın ve etiket rulosunun doğru takılı olduğundan emin olun.
Kapağı kapatın – etiketin sensörün altından geçtiğinden emin olun.
Yazıcının üzerindeki FEED (İleri) tuşuna 5-6 saniye basılı tutun.
Yazıcının ışığı yanıp sönmeye başlayacak.
Tuşu bırakın – yazıcı birkaç etiket ileri sürerek kalibrasyon yapacak.
Kalibrasyon tamamlandığında ışık sabit yanacak. ✅
Kalibrasyon sırasında yazıcı 3-5 etiket boşa sürebilir. Bu normaldir, sadece sensör ayarını yapıyordur.
Solution 2: Settings from Windows Printer Preferences
For more detailed control, you can adjust settings from Windows:
Start → Settings → Bluetooth and devices → Printers and scanners
Find Zebra ZD220 printer and click it
Click Printing preferences button
Go to "Tools" tab
In the "Media Sensing" section, make sure "Gap" is selected
Click "Calibrate" button – printer will automatically calibrate ✅
Sensor Type Settings
| Setting | When to Use |
|---|---|
| Gap (Space) | Standard labels – gaps between labels |
| Black Mark | Black line on back of label |
| Continuous | Uninterrupted roll (like receipt paper) |
If your label is "gap" type but "continuous" is selected, the printer won't know where to stop and will skip. Make sure you select the correct type.
Solution 3: Calibration with Zebra Utility
You can perform more advanced calibration with Zebra's own software Zebra Setup Utilities:
Open the program and select ZD220
"Configure Printer Settings" → "Media Calibration" → "Auto Calibrate"
If You Don't Want To Deal With This Problem Constantly
You need to repeat this calibration process every time you change the label roll or switch to a different label size. This is a serious time waste, especially for e-commerce sellers.
End Label Problems with LabelInn
Works with Zebra ZD220 and all ZPL-compatible printers without driver installation.
Try LabelInn for Free →Frequently Asked Questions
Where is the Zebra ZD220 calibration button?
On the front of the printer, there's a single large button visible when you close the cover - the FEED (Forward) button. Just press and hold this button for 5-6 seconds for calibration.
I calibrated but it still skips labels?
Make sure the label sensor is clean. Dust and adhesive residue accumulated inside the printer can mislead the sensor. Wipe the sensor with a soft, dry cloth.
Problem repeats when switching to a different brand label?
You need to recalibrate the printer for each different label brand/size. Label thickness and gap distance vary by brand.
I constantly get "Paper Out" error on ZD220?
This is also a symptom of calibration issue. The printer can't detect the label and thinks "paper is out." Apply the calibration steps above.