Shipping Case Study: Cargo Company Branch

Customer Profile

Company: Cargo Company Branch

Industry: Shipping Services

Daily Packages: 300-500 packages

Label Designs: Custom designs for 50+ different customers

Printer: Zebra ZD421

☁️

Problem: PC Crashed, All Designs Were Lost

Murat, the branch manager at the Cargo Company, discovered that all label designs were lost when the PC crashed:

"Our PC broke down. The hard drive crashed. All our label designs were lost. We had made custom designs for 50+ customers. They were all gone.

Customers were waiting. 'Where's our label?' they asked. But we had lost the designs. We had to redo them.

Creating a label design for each customer took 1-2 hours. 50 customers x 1.5 hours = 75 hours = 2 days! Customers waited for 2 days, packages didn't go out.

The worst part: Some customers had special requests. Logo placement, color preferences, custom fields. We couldn't remember them. Customers were complaining 'this design isn't like the previous one'."

Measurable Problems:

⏱️ Recreating designs 2 days (75 hours)
📉 Customer waiting 2 days - packages didn't go out
😓 Remembering designs difficult - special requests forgotten
📊 Customer satisfaction dropped - designs were different

Solution: LabelInn Cloud Storage

After the PC crashed, Murat discovered LabelInn's "cloud storage" feature and immediately made the switch.

Setup (5 minutes):

✓ Installed the LabelInn app on the new PC
✓ Logged into their LabelInn account
✓ All label designs appeared from the cloud
✓ Downloaded and started using them

New Workflow:

💻 NEW PC - Murat installs LabelInn

Step 1: Downloads the LabelInn app

Step 2: Logs into his account

Step 3: Clicks on "My Labels" menu

Step 4: All 50+ label designs appear from the cloud

Step 5: Selects the desired design and starts using it

⏱️ Total time: 5 minutes

🎯 Design loss: 0

🎯 Customer waiting: 0

💡 Automatic Sync: LabelInn automatically saves all your designs to the cloud. Even if your PC breaks, phone is lost, or tablet stops working, your designs are safe.

Results

Metric	Before	After	Improvement
Design restoration time	2 days (75 hours)	5 minutes	99.9% ↓
Design loss	50+ designs lost	0 (all in the cloud)	100% ↓
Customer waiting time	2 days	0	100% ↓
Design recall difficulty	High	None (available in cloud)	100% ↓

Owner's Testimonial

"LabelInn's cloud storage feature was a lifesaver. When our PC crashed, all our designs were lost. Customers waited for 2 days, packages didn't go out.

After switching to LabelInn, the PC crashed again. But this time there was no problem at all. We installed LabelInn on the new PC, logged into our account, and all our designs were right there. We were ready in 5 minutes.

No more design loss. No customer waiting. Everything is safe in the cloud. No matter which device we open it on, all our designs are there.

LabelInn is not just software, it's a data security solution. Even if your PC crashes, your designs are never lost. That's very important."

Murat Kaya
Branch Manager, Cargo Company Branch

PC Crashed, Labels Are in the Cloud