Refunds without the support queue.
POLICY / BILLING-01
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Within 14 days of the initial purchase
LabelInn automatically starts a full refund through Stripe and cancels the paid subscription. Paid features end when cancellation completes.
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After the 14-day window
No refund is issued for the current period. Automatic renewal is turned off and paid access continues through the already-paid billing date.
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1. Eligibility clock
The 14-day window starts at the paid timestamp of the initial non-zero subscription invoice. It does not restart on monthly or annual renewals. Enterprise contracts may define different terms.
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2. What the automatic refund covers
The automatic flow refunds the remaining refundable balance of the initial Stripe charge. Separate services, custom development, usage-based charges, third-party purchases and later renewals are not included.
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3. Timing
LabelInn submits eligible refunds immediately. Stripe and the customer's bank control settlement timing; funds commonly appear in 5–10 business days.
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4. Billing errors and unauthorized charges
Duplicate charges, technical billing errors, suspected fraud, or a refund that fails to settle should be reported to billing@labelinn.com. These cases are reviewed independently of the standard window.
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5. Your data
Subscription cancellation does not delete the LabelInn account or customer designs. Account deletion is a separate action under the Terms and Privacy Policy.
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See your exact outcome.
Nothing changes until you review the refund amount, access date and confirm.
NEXT STEP / LABELINN
Refunds without the support queue.