ACCESSIBILITY
Voice Commands for a User with Physical Disabilities
Small Workshop's transformation story with LabelInn accessibility features
01
Customer Profile
Company: Small Workshop
Industry: Handmade products
Employees: 1 person (founder)
Daily Orders: 10-20 packages
Printer: TSC TE200
Special Condition: Limited hand movement (physical disability)
02
Problem: Difficulty Using Mouse and Keyboard
Zeynep, the founder of Small Workshop, struggled to design labels due to her limited hand movement:
"My hand movements are limited. Using a mouse and typing on a keyboard is very difficult. But I need to print labels. I need to prepare a shipping label for every order.
With the old system: I would open the label design software on the computer. I'd drag and drop elements with the mouse. I'd type with the keyboard. Designing a single label took 30 minutes. It was exhausting.
Sometimes I couldn't hold the mouse and would drop it. Sometimes I'd press the wrong key on the keyboard. I'd have to start the design over from scratch.
The worst part: Sometimes I couldn't print any labels at all. The hand pain was too much. Customers were waiting, and I couldn't print labels."
Measurable Problems:
- Label design time 30 minutes (due to physical difficulty)
- High error rate - difficulty using mouse/keyboard
- Physical fatigue - hand pain
- Sometimes unable to print at all - customers left waiting
03
Solution: LabelInn Siri Integration + AI
Zeynep heard about LabelInn's "Siri integration" feature at an accessibility event and decided to try it.
Setup (10 minutes):
- Installed the LabelInn app on her iPhone
- Activated Siri integration
- Created a shipping label template
- Connected the TSC printer
New Workflow:
Other Commands: "Siri, design a label for a 1-liter detergent bottle in LabelInn", "Siri, print labels for all of today's orders in LabelInn", etc.
04
Results
| Metric | Before | After | Improvement |
|---|---|---|---|
| Label design time | 30 minutes | 1 minute | 97% ↓ |
| Mouse/keyboard usage | High | 0 | 100% ↓ |
| Physical fatigue | High | None | 100% ↓ |
| Error rate | High | Low | 90% ↓ |
05
User's Testimonial
"LabelInn's Siri integration changed my life. I no longer need to use a mouse or keyboard. I just talk, and the labels get printed.
My favorite feature: I say 'Siri, print shipping labels for the latest orders in LabelInn', and it's ready in 1 minute. I don't need to touch anything.
No more hand pain. No physical fatigue. Printing labels is no longer a struggle — it's enjoyable. My customers don't have to wait anymore.
LabelInn is not just software, it's an accessibility solution. It's perfect for users with physical disabilities. A system that everyone can use."
Zeynep Arslan
Founder, Small Workshop
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