RETAIL
Scan Barcode on Shelf, Print New Price Label
Modern Market's transformation story with LabelInn mobile workflow
01
Customer Profile
Company: Modern Market
Industry: Retail (Single store)
Product Range: 500 SKUs
Daily Price Changes: 20-50 products
Printer: Epson ColorWorks C3500
02
Problem: Having to Go to the Back Office
Ali, the manager of Modern Market, had to go to the back office every time prices changed:
"When a product's price changed, I'd first go to the back office and turn on the computer. Then I'd log into the ERP system and look up the new price. Then I'd open the label design and update the price. Then print it. Then go back to the shelf to remove the old label and attach the new one.
This process took 10 minutes for a single product. If 30 products had price changes per day, 5 hours were spent just changing price labels. Customers were waiting while I was stuck in the back office.
The worst part: Sometimes a customer would ask 'what's the price of this product?', and I'd say 'one moment, let me go check in the back office'. The customer had to wait."
Measurable Problems:
- 10 minutes per product (including back office trips)
- 5 hours per day spent just changing price labels
- Customers waiting - stuck in back office, not on the sales floor
- Low efficiency - constant trips to and from the back office
03
Solution: LabelInn Mobile + ERP Integration
Ali discovered LabelInn at a retail technology expo and was impressed by the "mobile barcode scanning" feature.
Setup (20 minutes):
- Connected the ERP system (Netsis) to LabelInn
- Created the price label design (barcode, product name, price)
- Installed the LabelInn app on his phone
- Connected the Epson printer to his phone over Wi-Fi
New Workflow:
04
Results
| Metric | Before | After | Improvement |
|---|---|---|---|
| Price label change time | 10 minutes | 30 seconds | 95% ↓ |
| Daily time loss | 5 hours | 15 minutes | 4.75 hours ↓ |
| Back office trips | 30 times/day | 0 times | 100% ↓ |
| Customer wait time | 5-10 minutes | 30 seconds | 90% ↓ |
05
Owner's Testimonial
"LabelInn changed my work life. I no longer need to go to the back office. I stay on the sales floor, scan the barcode from my phone, and a new price label prints. Done in 30 seconds.
My favorite feature: When a customer asks 'what's the price of this product?', I can instantly scan the barcode from my phone and see the current price. The customer doesn't have to wait.
I gained 5 hours a day. Now I can spend more time with customers, organize products, and update displays. My sales increased by 25% because I can spend more time with customers.
LabelInn is not just software, it's a business model change. Now I'm on the sales floor, not in the back office."
Ali Demir
Manager, Modern Market
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